Find answers to common questions about our products and services.
Yes, all our products come with a 3-year official warranty. Any quality issues during the warranty period are resolved with free replacement or repair.
Our products are compatible with major brand equipment including Cisco, Juniper, Arista, HP, Dell, and more. Each product undergoes strict compatibility testing.
Yes, we offer OEM/ODM services. Our engineering team can design and manufacture specialized products based on your specific requirements.
For standard models, we have no minimum order quantity limit - we ship even 1 piece. Custom product minimums are negotiated based on specific requirements.
You can contact our technical team via email, phone, or online form. We provide 24/7 online technical support and typically respond within 24 hours.
We accept bank transfer (T/T), PayPal, Western Union, and other payment methods. Specific payment terms are confirmed when providing the quotation.